26a Sussex Avenue
26a Sussex Avenue, Canterbury, CT1 1RT
South East · Kent · residential
Requires improvement
Key question ratings
- Safe
- Good
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2018-05-26 | Requires improvement | new | Unrated→Requires improvement | The service received a 'Requires Improvement' rating because whilst care was safe, effective and caring, there were significant concerns about responsiveness and leadership. Care plans lacked consistent detail and organisation, making it harder for staff to access information quickly, and relatives felt their concerns were not always addressed promptly. Leadership systems were still bedding in and some planned improvements to the premises remained outstanding. |
| 2017-01-14 | Unrated | Unrated→Unrated | — | |
| 2016-06-28 | Unrated | Unrated→Unrated | — | |
| 2014-01-08 | Unrated | Unrated→Unrated | — | |
| 2013-04-04 | Unrated | Unrated→Unrated | — | |
| 2012-03-16 | Unrated | Unrated→Unrated | — |