CQC Monitor

A G Palmer House

Morrell Crescent, Oxford, OX4 4SU

South East · Oxfordshire · domiciliary

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Requires improvement
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2016-02-05UnratedUnratedUnrated
2015-09-21Requires improvementnewUnratedRequires improvementA G Palmer House received a 'Requires Improvement' rating because the service failed to make necessary improvements identified at the previous inspection in 2013, particularly regarding risk management and care planning. Across all five key questions, the service demonstrated significant shortcomings in safety, safeguarding procedures, staff deployment, care personalisation, complaint handling, and quality monitoring systems. The provider issued warning notices for breaches relating to safe care and governance.
2013-12-12UnratedUnratedUnrated
2013-02-06UnratedUnratedUnrated