About Care
International House, Ipswich, IP1 3NU
East · Suffolk · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2017-03-16 | Requires improvement | new | Unrated→Requires improvement | About Care received a 'Requires Improvement' rating because whilst the provider has made some progress in addressing previous concerns, significant gaps remain in safe recruitment practices, governance systems, and Mental Capacity Act compliance. The service failed to submit mandatory quality and safety audit reports, and staff lacked proper understanding of mental capacity decision-making and professional boundaries. |
| 2017-01-20 | Unrated | Unrated→Unrated | — | |
| 2016-02-05 | Unrated | Unrated→Unrated | — | |
| 2013-11-21 | Unrated | Unrated→Unrated | — | |
| 2012-09-24 | Unrated | Unrated→Unrated | — |