CQC Monitor

Advance Cornwall

16 & 17 Woodbine Farm Business Park, Truro Business Park, Truro, TR3 6BW

South West · Cornwall · domiciliary

Requires improvement

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2022-11-30Requires improvementnewUnratedRequires improvementAdvance Cornwall received a 'Requires Improvement' rating because the provider failed to maintain effective systems and processes for assessing, monitoring and mitigating risks, particularly regarding missing risk assessments for people at risk of falls and requiring moving equipment, and outdated staff medicines training. Whilst the service demonstrated good caring practices and effective delivery of support, inconsistent record-keeping and insufficient oversight during an organisational restructure meant governance and safety assurances were inadequate.