CQC Monitor

Advance Home Help and Support Services

349 Ordnance Road, Enfield, EN3 6HF

London · Enfield · domiciliary

Requires improvement

Key question ratings

Safe
Good
Caring
Good
Well-led
Requires improvement
Effective
Requires improvement
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2020-03-27Requires improvementnewUnratedRequires improvementThe service received a 'Requires Improvement' rating because whilst it maintained good standards in safety, caring, and responsiveness, there were significant shortfalls in staff training, supervision consistency, and quality assurance processes. The registered manager's oversight of administrative and governance functions was insufficient to ensure staff were adequately supported and that systems were robust enough to identify and address concerns effectively.
2017-03-14UnratedUnratedUnrated
2016-04-12UnratedUnratedUnrated