A&A Healthcare Services Ltd
Felaw Maltings, 44 Felaw Street, Ipswich, IP2 8SJ
East · Suffolk · domiciliary
Requires improvement
Key question ratings
- Safe
- Requires improvement
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Requires improvement
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2022-10-06 | Requires improvement | new | Unrated→Requires improvement | A&A Healthcare Services Ltd received a 'Requires Improvement' rating because whilst the service demonstrated caring approaches and responsiveness to people's needs, there were significant gaps in safeguarding processes, staff training, and governance systems that created safety risks. The lack of a registered manager, inconsistent auditing that failed to identify training and infection control shortfalls, and insufficient understanding of key frameworks like the Mental Capacity Act and Right Support Right Care Right Culture were particular concerns. |